Contact Us

Please note that the webstore customer services team are only able to help you with webstore orders you have placed or website issues.

They will be unable to answer questions or have contact details for queries about:

Ticket Orders - Ticket purchases on the store are powered by our ticketing partner Crowdsurge. You will need to contact the Crowdsurge help team via their Support Page
Artist / Management Queries - anything to do with the artist directly (music / touring / bookings / release dates / charity requests)
Any product not sold on the webstore
Availability or release dates for product on any other webstore or retail destination
Detailed technical support

Spam Check

Note: To post a contact form you will first need to pass the spam check Captcha below:

Delivery Information

We aim to dispatch all items from the warehouse within 1 business day (Mon-Fri).

Once dispatched, below is an approximate guide to shipping times:

STANDARD DELIVERY
[inc Recorded Standard Delivery]
Europe: 3-7 business days
USA / Canada: 7-21 business days
Rest of World: 7-30 business days
(Business day = Monday – Friday)

EXPRESS DELIVERY
Signed Courier Service
UK: Within 2-3 business days
Europe: Within 1-3 business days
Rest Of World: 7-10 business days
(Business day = Monday – Friday)

More about Delivery >>>

Ticket Delivery

Your Tickets are delivered separately from any other items you may order, directly from our ticketing partner Crowdsurge, usually 2-4 weeks before the event.

More about Tickets >>>

Download Delivery

Your download links are on the order confirmation page and emailed to you immediately, or in the case of Preorders, emailed to you on the release day of the product.

More about Downloads >>>

Lianne La Havas Help & FAQs centre

Welcome to Customer Support. Please select a category below to read through the frequently asked questions in case your question already has an answer! Please note that you can contact the Customer Services team once you have specified your problem through the frequently asked questions.

Special Notices

IS YOUR LOVE BIG ENOUGH? - VINYL - DOWNLOAD REDEMPTION

If you bought the special edition vinyl version of the album, you can find details on how to redeem your high quality download on a special download card contained within the vinyl package itself.
It will give you details on where to go and your redemption code to enter to activate the download

Select the category you wish to find out more about:

Back To Questions

Is Your Love Big Enough - Intimate Show Competition

*** WIN TICKETS TO AN INTIMATE LONDON SHOW ***

Order any version of Is Your Love Big Enough from liannelahavas.com and automatically get a chance of winning a pair of tickets to see Lianne at an exclusive solo show in London on Friday July 6th!

250 pairs of tickets are available to win to this intimate event, so order your copy now!

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- Closing date: Midnight (GMT) Monday 4th July 2012
- Winners will be notified by email (the email address you enter at the checkout).
- No purchase necessary - you can also enter the competition by emailing wbuk@warnermusic.com with your full name and the email subject line 'LIANNE LONDON SHOW'